• Strategic Planning
  • Marketing / Surveying / Branding
    • Structuring & Running Financial Management Systems
      • Board Development
        • Space Planning
          • Executive Advising & Coaching

These are just some of the ways that NESC’s Healthcare Consulting Group has since 1983 been helping hospitals, community clinics, long-term care facilities, service agencies, professional, trade and disease-related organizations, medical schools, government agencies, foundations and other nonprofits in the Tristate area.

Examples:

1. For a New York City research foundation, the NESC Team prepared a strategic plan and then conducted a Board retreat that adopted a diversification strategy leading to significant growth.
2. For managers of a New Jersey professional health association, NESC Consultants delivered ongoing, multi-year advisory and counseling services on existing and planned activities.
3. For a Manhattan disease-related organization, NESC assessed its Board’s responsibilities and activities, suggested ways to boost Board effectiveness and participation of Board members and then helped the Board execute the recommendations.
4. For a long-term care facility in the New York City-area seeking to become more competitive, NESC Consultants conducted extensive market surveys and then recommended measures that improved the group’s competitive position.
5. For a Brooklyn community service organization, the NESC Team crafted an Action Plan to invigorate its Board, cope with reduced revenues and accommodate the changing demographics in its service area.
6. For a New York City organization that supports focused healthcare research, NESC Consultants surveyed the attitudes of major corporations toward its activities.

The NESC Method

Initial Meeting & Proposal
At initial exploratory discussions with NESC, the prospective client describes the challenges or problems or opportunities it faces. From this, NESC crafts, at no fee, a detailed Proposal outlining how NESC can help solve those problems and exploit those opportunities.

The NESC Team
If the client decides to retain NESC for the project, NESC Healthcare Consulting Group President Jerry Schiller recruits the Consultant Team.

These senior executives and seasoned professionals contribute their time and experience and share the client’s commitment to healthcare services. Many have been working with nonprofit agencies, groups and institutions for many years and have mastered the ways that these groups cost-effectively can address a vastly wide array of problems and issues.

Interviews, Digging & Assessment
NESC Consultants meet with the client’s officers, Board members and appropriate staff and stakeholders. They burrow into the organization, coming to understand its vision and mission, observing and analyzing its operations and assessing the broad environment in which the client functions and the competition it faces.

The NESC Report
From its research, the NESC Team produces a Report, which will evolve through much iteration as it is revised to reflect Client comments and suggestions. The Report includes an assessment of the problem and opportunities and an analysis of the Client’s resources. Most importantly, it prescribes very detailed pragmatic, reasonable and affordable ways to address the matter. This includes specific Action Items, resources needed, a TimeLine and an Accountability Process to ensure that the Report actually spurs action and does not sit on the client’s shelf.

The NESC Fee
The scope of the project and the client’s budget determine NESC’s fee. Whatever the fee, it is always a small fraction of that charged by commercial for-profit consulting firms.

For 23 years, Jerry Schiller has directed the operations of NESC’s Healthcare Consulting Group as its President. He has managed the marketing of consulting services, recruited and trained consultants and supervised more than 300 consulting projects.

He was Project Director of the Robert Wood Johnson/NESC Community Provider Initiative and the NESC Project Director of the NESC/United States Environmental Protection Agency Diesel School Bus Initiative.

Before joining NESC, he was Senior Vice President of Lonza, Inc., a subsidiary of Alusuisse, a Swiss aluminum and chemicals manufacturer, where, as a member of the management team, he gained considerable experience in sales, marketing, manufacturing, engineering and administration, including profit planning and long-range strategic planning.

He earned both his BS and MS in Chemical Engineering at Cornell University, was a Board member of the Cornell Research Foundation and now sits on Cornell’s University Council.